Theodora Foundation is committed to protecting and respecting your privacy. This policy (and any other documents referred to in it) sets out the basis on which we process any personal data we collect from you or that you provide to us. Please read this document carefully to understand our practices regarding your personal data and how we process it.

1. Data Protection Statement

Theodora Foundation, whose headquarters are in Lonay (Chemin du Bief 6 bis) and its branch in Hunzenschwil (Hauptstrasse 34A), is obliged to protect the privacy of the users of its website. By using the website of the Theodora Foundation (, you as a user agree to the collection and use of your data in accordance with this data protection declaration.

This data protection declaration contains exclusively provisions that apply in connection with the use of our website. Please read the following information carefully.

2. Responsible

Theodora Foundation
Chemin du Bief 6bis
1027 Lonay

+41 21 811 51 91

3. For what activities on our website are personal data of users collected?

We collect your data when you perform the following activities on our website:

  • When you subscribe to our newsletter
  • When you contact us about our activities or events
  • When you send us a donation by any means
  • When you have used or benefited from our services
  • When you apply for a position with us
  • When you submit an unsolicited application
  • When you are recruited as an employee or subcontractor
  • When you purchase a product from our online store

Consult our general terms and conditions of sale when purchasing from our online store

4. What user information do we collect?

We collect the following information about you:

  • Your name, postal address, email address and other contact information
  • Correspondence with you and any information you send us through this channel (e.g., your donation history)
  • Your interests
  • Financial information
  • Other information from interactions such as collecting notes and or conversations.

We also collect details about your visit to our website (e.g. IP address of the requesting computer, date and time of access, browser type and version, operating system). This purely statistical data relates to your browser activities and user behavior patterns. It is collected anonymously and does not identify you.

5. What do we use this data for?  

We use your data for several purposes:

  • For administrative purposes (e.g. sending mailings, donation certificates for your tax deductions, entering address changes)
  • To answer your questions and to provide you with the services you have requested
  • To continuously improve our website and make it more user-friendly
  • To evaluate the security and stability of the system
  • To provide you with additional information about us and our services (including information about our campaigns and fundraising activities; see information about these in Section 6)
  • For marketing purposes (see information about marketing in Section 6)

6. Why do we use cookies? 

On our website, we use cookies to track visits (frequency of use, number of users and behavior). This allows us to improve our website and to make it easier for you as a user to navigate.

We use Google Analytics to analyze the use of the offers published on our website. Google Analytics uses the collected data to track and observe the traffic on our website. This data is shared with other Google services. Google may use the collected data to personalize the ads of its own advertising network. The user can log out so that his or her activities on our website are no longer available to Google. Further information on data protection by Google can be found at:

We also use the Facebook “pixel” for statistical purposes. With the help of a cookie or similar technology, a direct connection is established with Facebook, through which Facebook can see that you have visited a particular page on our website or clicked on one of our ads. This allows us to know how users perceive our marketing measures on Facebook and how we can improve these measures. Information about Facebook’s data collection and use, as well as your rights in this regard and your options for setting them, is available at:

7. Where do we store your personal data?

Your data is hosted on a dedicated cloud server administered by Infomaniak. In charge of technical support, the Antistatique company has access to the corresponding Theodora account. This server is located in the Infomaniak computing center in Vernier, Geneva. The data collected in connection with our newsletter or our events, are recorded on the server of the Foundation Theodora in Lonay.

8. How long are the data of the users kept?

Personal data is stored until the person concerned explicitly requests its deletion. This request can be made by contacting the data manager of the Theodora Foundation: Sadeta Hasanovic, by email: or by telephone: 021 811 51 84.

As long as you do not inform us otherwise, we will assume/understand that your data has not been changed.

9. Is this data passed on to third parties?

We do not share any personal information with third parties. We would only do so if we were obliged to do so by law or by the authorities.

10. What are the user’s rights?

As a user, you have the following rights:

  • At your request, we will provide you with a copy of your personal data stored with us at any time
  • At your request, we will correct errors in your personal data
  • At your request, we will delete your personal dataYour data will not be used to send you additional information about our services or for marketing purposes, provided that you tick the corresponding box on the forms you download or if you inform us by e-mail that you do not want us to use your data (anymore).

You can exercise all these rights by contacting the data manager: Ms. Sadeta Hasanovic by email: or by phone: 021 811 51 84.

11. What are the obligations of the user?

As a user, you are obliged to keep your access data (username and password) to our website in a safe place in order to make donations or purchase items from our online store, and to prevent unauthorized third parties from gaining access to your data. As a user, you are responsible for all damages resulting from the unauthorized use of your credentials.

12. What is the legal basis for data processing?

We collect and process personal data in accordance with the Swiss Data Protection Act (Federal Data Protection Act of 19 June 1992, SR. 235.1). Where applicable, data is processed in accordance with the European General Data Protection Regulation (Regulation (EU) 2016/679).

13. What measures does the Foundation take to ensure information security?

We take appropriate technical and personal measures to ensure that your data is not accessed or stolen by unauthorized third parties. As a user, you should be aware that the transfer of information via the Internet involves certain security risks.

14. Does the Foundation accept any liability for the use of its website?

No, we do not accept any liability for any direct or indirect damage you may suffer as a user in connection with the use of our website. The Foundation’s liability is excluded to the extent that this exclusion is legally permissible.

Our website contains links to other websites. We are not responsible for the data protection compliance of the owners of these other websites or for the content of these websites.

15. Which law applies to this data protection declaration?

This data protection declaration is subject to Swiss law. Where applicable, the European General Data Protection Regulation may be applicable. The exclusive place of jurisdiction is Lonay VD, Switzerland.

16. How can the user contact us?

If you have questions or any other request in connection with this data protection declaration, you can contact the data manager of the Theodora Foundation: Mrs. Sadeta Hasanovic, by email: or by phone: 021 811 51 84.

17. What do I need to know if this data protection declaration is changed?

If necessary, we can change the provisions of this data protection declaration. We will inform users of any changes by publishing the amended data protection declaration on our website. By using our website, you agree to any new provisions.

18. Legal notice

Copyright All rights reserved. The texts, images, graphics, sounds, animations and videos as well as their arrangement on the Theodora website are protected by copyright and other protective laws. The content of the website may not be copied, distributed or modified for commercial purposes or made accessible to third parties. In addition, the Theodora website contains images/photos whose copyright belongs to third parties.

Reproduction, including storage on optical and electronic data carriers, is only permitted with the written consent of the Theodora Foundation.

Theodora Foundation, Lonay, December 2021